Linebloom ("we", "our", or "us") respects the privacy of our players. This Privacy Policy explains what information may be collected when you use Linebloom, how that information may be used, and the measures we take to protect it.
By downloading, accessing, or using Linebloom (the "Game" or "Service"), you acknowledge the practices described in this Privacy Policy.
1. Information Related to Your Use of the Game
When you play Linebloom, certain information may be collected automatically or generated through your use of the Game.
This information may include:
- Game progress and completed levels
- Scores and in-game achievements
- Gameplay activity and feature interactions
- In-game purchase or transaction records
- Game preferences and settings
- App usage and performance information
We use this information to provide game features, maintain your gameplay experience, analyze game performance, and improve the Service.
2. Device and Technical Data
To ensure Linebloom works properly on different devices, we may collect certain technical information, including:
- Device model and device type
- Operating system and version
- App version
- Language and regional settings
- Network and technical information
- Crash logs and diagnostic information
- Performance and error data
This information helps us identify technical problems, improve compatibility, fix bugs, and optimize game performance.
3. Information You Provide to Us
If you voluntarily contact our official support team, we may receive information that you choose to provide.
Depending on your request, this may include:
- Contact information
- Details about the issue you are experiencing
- Screenshots or related files
- Device or game information necessary to investigate the issue
We use this information to respond to inquiries, resolve technical problems, and provide customer support.
4. How Information Is Used
Information collected in connection with Linebloom may be used to:
- Operate and maintain the Game
- Provide and improve game functions
- Save and manage gameplay progress
- Analyze player interaction and game performance
- Detect and resolve crashes, errors, and technical issues
- Process or verify in-app transactions
- Prevent fraudulent, abusive, or unauthorized activity
- Improve game balance and user experience
- Respond to customer service requests
- Maintain the security and reliability of the Service
We only use information where reasonably necessary for operating, protecting, maintaining, and improving Linebloom.
5. Third-Party Services
Linebloom may use services provided by third-party companies.
These services may help us with functions such as:
- Game analytics
- Advertising and measurement
- App performance monitoring
- Crash reporting
- Payment and in-app purchase processing
- App distribution and platform functionality
- Attribution and service optimization
Third-party providers may collect and process information according to their own privacy policies.
Such services may include platform providers such as Apple App Store or Google Play, as well as analytics, advertising, or technical service providers used by the Game.
We encourage users to review the privacy practices of relevant third-party providers.
6. In-App Purchases
Linebloom may offer optional digital items or other in-app purchases.
Purchases are normally processed through the applicable app marketplace or payment platform, such as Apple App Store or Google Play.
We do not directly receive or store your complete bank card or payment account information.
We may receive limited transaction information necessary to:
- Confirm a successful purchase
- Deliver purchased game content
- Handle payment-related support requests
- Prevent transaction abuse or fraud
Payment providers process payment information according to their own terms and privacy policies.
7. Information Security
We use reasonable technical and organizational safeguards intended to protect information against unauthorized access, misuse, alteration, disclosure, or loss.
However, internet transmission and electronic data storage cannot be guaranteed to be completely secure. Therefore, we cannot guarantee absolute protection of information.
8. Data Retention
We may retain information for as long as reasonably necessary to:
- Provide the Game and related services
- Maintain game functionality
- Handle user support requests
- Prevent fraud and abuse
- Resolve disputes
- Meet legal or regulatory requirements
- Protect our legitimate interests
When information is no longer reasonably required, we may delete, anonymize, or otherwise remove it in accordance with applicable requirements.
9. Children's Privacy
Linebloom is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that personal information belonging to a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete that information.
Parents or legal guardians who believe that a child has provided personal information through the Game may contact our official support team.
10. Your Privacy Rights
Depending on the country or region where you live, applicable privacy laws may provide you with certain rights regarding your information.
These rights may include requesting:
- Access to certain information
- Correction of inaccurate information
- Deletion of certain information
- Information about how your data is processed
You may submit a privacy-related request by contacting the official Linebloom support team through our available official support channels.
Certain information may still be retained where required by law, necessary to prevent fraud, or required to protect the security and integrity of the Service.
11. Updates to This Privacy Policy
We may change this Privacy Policy from time to time to reflect changes in Linebloom, applicable laws, third-party services, or our information practices.
The revised Privacy Policy becomes effective when it is published or otherwise made available through our official channels.
We recommend reviewing this Privacy Policy periodically for updates.
12. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of information associated with Linebloom, please contact the official Linebloom support team through our official support channels.